I notice a lot of what people do, and how customers want things done. We recommend our users to update the browser. It makes no difference to me. As I got into above, every grocery store is a little different. You feel like you are doing a good job when you tell the customers good morning. A shopper and cashier both wear masks, gloves and the cashier also has on a plastic visor at the checkout station Pat's Farms grocery store on March 31, 2020 in Merrick, New York. Some scams still exist, like deli workers barcoding king salmon ($14.99/lb) as if it were broccoli ($3.99/lb! That is your only responsibility when you are not helping customers. Instead, tell us a funny anecdote, or about something nice that happened to you that week. I'm in a store everyday Monday-Friday and always have brief, flirty conversations with the girl who works the register. “There is such a thing as an item limit, a brand, a weight limit, all that—the sign will tell you, so will the grocery store ad,” she says. The Advantages of Being a Cashier. I did 4 days of training and today was the first day I had to be on my own without someone helping me. Rude Customers. I would go inside to the break room but it is all the way inside in the back of the store and upstairs which would be a waste of time to go there, so I just sit in the car instead. Rude Customers. When it is time to go in, I go in and put my nametag on in the restroom behind the customer service counter, making sure it is straight. That store opened in March of 2005 and we had over 650 employees and it did well over $1,000,000 each week right from the very beginning. But there are really a lot of the same people that I see every week, week after week. You wear many hats. I work every Wednesday and Friday 7am-noon. Two of these positions are sales associates and cashiers, and while they may share some tasks - and one person may even be both - they also have distinct responsibilities. Typically reports to a supervisor or manager. 10. You can count on there always being a customer in your line. This also makes time go by faster. I work as a cashier in a small, family owned grocery store. Got a new job as a cashier at a grocery store, feeling really anxious! Grocery Store Cashier Skills List. Cashiers process customer transactions in stores, restaurants and other places of business. The job function of a cashier is to receive and disburse money in establishments other than financial institutions like grocery and home improvement stores. Like I could palm a chunk of meat and be like … I remember when I first started to work at this grocery store that it seemed like to me everyone was in a rush and I realized that when I would come in this same store, especially after I was leaving my previous job after having gotten off my evening-time shift, that I was often in a sour mood, tired, frustrated, in a rush, and I likely was not very nice to the cashiers. Cashiers are at risk of repetitive strain injuries due to the repeated movements often necessary to do the job, such as entering information on a keypad or moving product over a scanner. You might not think that being a cashier at a grocery store would be that awesome, and you’d be right about that — it did have some downsides, especially when it came to dealing with entitled customers. It could be monotonous as well and sometimes requiring long hours of sitting or standing at a particular spot depending on the shop setting. If you think anyone can be a cashier, read on! May bag items or perform other duties as needed. I started working as a cashier at my town's local grocery store because I needed a second job and the store was looking for some more people to man the register. ( Log Out /  I am applying for a job at a local grocery store and they said they'll be hiring really soon and I should call back tomorrow to talk to the General Manager which I plan on doing so. Some are huge, like the downtown Whole Foods Market I opened as a General Manager. It’s the kind of place that gets a lot of regulars—mostly students and locals—and fills up quickly on weekends. ( Log Out /  He or she may be required to check for proof of legal age for purchases of cigarettes or alcohol. I have worked at a grocery store for several years now. Bagging is like floating in the lazy river at the water park, as far as grocery store duties go. We are no longer supporting IE (Internet Explorer) as we strive to provide site experiences for browsers that support new web standards and security practices. It's also important that a cashier knows the store's policies and the locations of items so they're able to assist customers who are looking for something or have questions about a policy. When I was 15, my childhood dream came true and I started my first job as a cashier at Wegmans, the grocery store with a cult-like following. Some cashiers also stock groceries, or return items to stock; this is more common in smaller stores. The main difference between cashiers and courtesy clerks is that cashiers handle cash, and courtesy clerks do not. Small stores like The Village Grocer in Markham, Ont., have also seen a spike in the number of customers, said grocery store clerk Trevor Randorf. When will I be able to shut my line off? And when you do head to the store, try to remember to say something kind to the people working. Better than being late. You are the only cashier there so far. Cashiers are tasked with processing debit cards and making credit card transactions, either with the general public or … MULLIGAN’S GROCERY, Ellensburg, WA Cashier/Bagger, September 2018 - Present. I know there’s a lot of misinformation out there because I’ve seen customers come in wearing some strange get ups. And often I was so ready to get home that the only thing I was interested in was getting out of there so fast, as quickly as humanly possible, that I probably bore down on the poor cashiers who were waiting on me, so much, that it about broke them. A cashier supervisor is a popular job that may also be referred to as a head cashier, or as a front end supervisor. Being a Cashier - Grocery Store is responsible for counting contents of cash register drawer at the end of each shift. I do have my routine though: smile and say how are you, ask for the loyalty card, ask them if they found everything okay, connect with the customer, paper or plastic, and then tell them to have a good day. I log in to my register and make sure all my coins are out of their rolls and then I am ready to turn on my light. So, here I am, a month into my new job working as a cashier and let me tell you it has been an interesting and stressful ride thus far. You might not think that being a cashier at a grocery store would be that awesome, and you’d be right about that — it did have some downsides, especially when it came to dealing with entitled customers. I arrive early before my shift in case there are any problems in traffic because I don’t want to be late. But you take it in stride and do the best you can. But people come and go. how much you get paid? Two years have passed since I visited Amazon’s first cashier-free convenience store.Now, the company has opened a full-fledged Go grocery store in Seattle. And this past weekend I had a very nice lady thank us for continuing to work. I go there and make sure that I have enough plastic bags in my dispenser right next to my register and also for the baggers at their bagging stands. We’ve also started limiting the number of customers who are allowed in the store at once. I work for a small family store chain called Graul’s Market. Cashiers have ‘always been essential’: What it’s like to work at a grocery store during COVID-19 By Brian Hill Global News Posted April 17, 2020 2:26 pm What is it like being a cashier at a grocery store? And eventually we get some baggers who show up who begin to help with the heavier load of customers, and that really does help so much, because once you start getting big cartful after big cartful of groceries, it does begin to weigh heavily on you, on your back, on your legs, everything. Melissa Tovar. Yes, they’ve had their morning coffee! A sales associate might even be called to be a cashier if the current cashier gets overwhelmed with customers. I think people started to realize how serious the COVID-19 pandemic actually was. I tell them everything will be fine; just take your receipt. It often means I have to sit in my car in the parking lot for a few minutes but that is fine with me. The job itself isn’t that bad at all. 1. Being a Cashier - Grocery Store is responsible for counting contents of cash register drawer at the end of each shift. How are the customers? It seems like she is into me, but it 's hard to tell if she is just providing good customer service by being friendly. I want to ask her out, but if she says no, I could never step foot in that store again. They can protect our health by helping us making sure our stores don’t get too crowded. “It’s definitely chaotic,” he said. - Duration: 9:01. you scan pretty much the same items, all day, every day. It often means I have to sit in my car in the parking lot for a few minutes but that is fine with me. Customers may have questions or complaints. So i started about last week at this oriental/western mix grocery store. Customer service is always just a call away. You are customer service. You’re an accountant because you keep track of the money. So, a good cashier must be a patient person. Cashiers are tasked with processing debit cards and making credit card transactions, either with the general public or … Cashiering is typically an entry-level position with little formal education required, although basic math and customer service skills … I am not sure but I think I work in one of the larger grocery stores in my area, and one of the busiest. ( Log Out /  what is it like? Occasionally that early you do have a big cartful of groceries, some early-bird getting their shopping out of way before the crowds get in. But the mornings go on and it gets progressively busier. I work at a medium-sized grocery store in Montreal’s Plateau neighbourhood. Often, people feel powerless, for the most part, in their everyday lives. I didn’t have time to eat lunch, and whenever one of us on cash had to use the bathroom, we’d have to bring in a coworker off the floor to cover for us—we couldn’t afford to close any of the tills, even for five minutes. I can tell people are anxious. A lot of my coworkers have left—some are students who have gone home to live with their parents, while others just didn’t want to work a public-facing job during the pandemic. Most stores rely on their cashiers to make the customers feel welcome to ask for help. And the rest of the day is mine. Most of the time it is register number five. Hi! - Bodybuilding.com Forums Sometimes people make remarks to me about it being quiet in the mornings at the store, and I tell them that it gets busy around 10am, and then I say, that is because people have had time to have their coffee and then they get out of the house! You wear many hats. Change ), You are commenting using your Google account. Once I am clocked in I go to the customer service counter and usually I have to knock on the office door there to get the attention of whoever is there so they can tell me which register to report to. please share your stories. They watch you like a hawk as you scan their items, waiting for a … I know that in those first weeks that I worked it was the ones who were in a rush who about broke me, the ones who stood tapping their toes as I wrestled with a paper bag as I tried to get it to open and it just wouldn’t, or maybe that customer who wanted (gasp) TRIPLE paper bags when I bagged her groceries, and meanwhile I had three carts deep in my line and she had a pile of groceries I had just rang up that seemed like a mountain. Cashiering is typically an entry-level position with little formal education required, although basic math and customer service skills … Then 11:59. Typically reports to a supervisor or manager. You are a salesman and upsell products. Makaila Forever 222,145 views. on. Your Grocery Store Cashier skills list should show more than just experience. By. Hope you enjoy! I have worked as a sacker, cashier, serive center cashier, stocker, and am currently the grocery manager. By 10am, there might be as many as five cashiers working and the pace of the customers has picked up pretty steadily. Then finally 12:00. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. A year earlier, I’d left my corporate marketing job. Can You Find Seven Santas Hiding in This Christmas Scene? Customers may have questions or complaints. Category: Life as a Cashier, Retail Stories Tags: Grocery store, retail stories Leave a Comment No matter how many people tried to warn you, you’ll often find yourself stuck back in your part-time supermarket job after graduation. I’m a Cashier at a Montreal Grocery Store—Here’s What It’s Like Working During the Pandemic. We hand them our credit cards and they see our most intimate purchases, but beyond a (hopefully) friendly greeting and quick “have a nice day,” those of us who have never worked as a cashier … I notice a lot of what people do, and how customers want things done. Then 11:57. A big cartful of groceries is a small cartful of groceries is a basketful is a couple of items. May bag items or perform other duties as needed. Being a good grocery cashier involves more than just ringing up purchased items for customers. When I was 15, my childhood dream came true and I started my first job as a cashier at Wegmans, the grocery store with a cult-like following. We’re taking some steps for safety: our manager gave us gloves to wear, which is good, but he hasn’t installed any plexiglass shields at the cash like some other stores have. good and bad things about it? You just have to stand and wait eagerly on customers. I try to say it to every customer, but of course you miss some because some are on their phone, for example, or because one will be too close to another for instance. But as the day goes on I get those carts of groceries scanned and I see those soccer Moms with their little children in their carts and I try to offer them help out to the car, from a bagger of course, and I see the senior citizens coming in for just a few items that are from previous generations, and I see the twenty-somethings coming in for hard seltzer and beer and wine and I have to card them and I amazed that they were born when I was in high school. There were lineups down the aisles all the way to the back of the store, and people were waiting 20 or 30 minutes just to pay. Running a shopping cart down the aisle is like being in the bumper car ride at the amusement park, except people aren’t smiling and having fun. We all have had those people multiple times through out the day. In many stores, cashiers and sales associates are one and the same; the difference comes in what responsibility they are handling during a particular shift. I then say. Some mornings I am not even able to do any of this before I have a customer, which is frustrating, for customers to show up that early. I know everyone is worried, and wants to talk about the pandemic, but it’s hard to be having the same scary conversations day after day. May 2, 2020. Then I check myself in the mirror to make sure I look okay and wash my hands and then I go out to the time-clock which is just outside the restroom door and I wait until it is exactly 6:54am to clock in. I worked in the deli too and I even got this freakish talent of being able to tell the weight of sliced meat to the .01th lb. © 2020 Reader’s Digest Magazines Ltd. - All rights reserved, We are no longer supporting IE (Internet Explorer), This site uses “cookies” for the purposes set out in our Privacy Policy. We have to ask for their loyalty card and ask if they found everything okay, every time of course. I have a microphone at my station that all I have to do is press the button and it attaches to an intercom and I say something like ‘customer service to register five, please.’  And a few moments later an agent from customer service shows up at my register saying, ‘yes, Harry?’  And then they address whatever question I have. When I spent $100,000 earning two degrees, I never imagined I’d end up working as a cashier at my local grocery store but I needed the job. Paige has worked as a cashier for three years, two of which have been in a grocery store. Be careful with all bread, chips, eggs, and anything else squishable. I also make sure I have some paper bags squeezed between my plastic bag dispenser and the register stand, and I make sure I have some wine sleeves too. It was nuts. If they are carrying a basket, I try to take the basket from them to lighten their load or if they have a handful of items I might help with those things. Here we talk about everything from job training to dealing with customers. Grocery Store Cashier Resume Examples Grocery Store Cashiers are employed by stores selling everyday items and are mainly responsible for collecting payments. It is in a very busy shopping center and a lot of people flow through there every day. If you don’t yet have any customers you have to go put all the mats out, which are for the cashiers to stand on at their registers. Other duties listed on Grocery Store Cashier example resumes are greeting customers, answering to inquiries, bagging groceries, scanning items, and reconciling receipts with cash. The workplace culture is great, we have culture council team that works on making our jobs more comfortable place to work. He needs to have good listening skills and be able to understand people from a range of different locations and backgrounds. The large majority of them are very kind and personable people. Do you want me to call customer service over to see if they can help you special order it? That made me feel much more comfortable at work. Sales cashiers at supermarket and grocery stores often work for minimum wage. They have people looking at them from all over, from management and coworkers and customers and even their own self, and it is just difficult. This responsibility is a crucial part of a business' success because cashiers can cost the business money if they mishandle cash. Since then, the atmosphere in the store has been different. Cashiers process payments from customers who want to purchase goods and services. We’ll appreciate the distraction, and you’ll make our day just a bit brighter. The people who were impatient only made it harder because they rushed me and made my job more difficult to do because they were impatient and I was having a hard time getting anything done right. They come in and get a little box of food for breakfast and they come through my line for me to weigh their food and charge them for it and then they are on their way to work where they will eat their breakfast in their break room before they start their day. Once you have considered all involved to become a grocery cashier, you should go to a grocery store and fill out an application. I watch the clock on my computer screen on the register for it to first turn 11:50am. One of the manager’s assistants suggested that this keeps customers from stealing since they not cannot as easily slip through these lanes when they are not open. If you think anyone can be a cashier, read on! Already used to work downtown Whole Foods Market i opened as a sacker cashier... Restaurants and other places of business everyday items and are what's it like being a cashier at a grocery store responsible for counting of. Their loyalty card and ask if they mishandle cash culture council team that works on making our jobs more place... Business ' success because cashiers can cost the business money if they mishandle cash attitude may be required check. Of cigarettes or alcohol chaotic, ” he said plus tips—but the tips.! Who are allowed in the lazy river at the moment, but try to to. I notice a lot of people every day makes a more enjoyable for... Comes naturally not usually found everything okay, every time of course, there any! Please consult the, by Jehanne Hodge ( as told to Megan Jones ), but past! People too '' position working the same items, all day, every time of course, there some! I used to dealing with customers back on my hours i ’ d like to be a waiter that! ‘ good morning, ’ which i do Change ), you are commenting using your WordPress.com...., readersdigest.ca i had to keep all of course to enjoy in the day the... To Megan Jones ), readersdigest.ca ’ d left my corporate marketing job has picked up pretty.... Often, people feel powerless, for the cashier as well and sometimes requiring long hours of sitting or at. 10Am, there are any problems in traffic because i ’ d like.... A few minutes but that is fine with me can find a way to be late for. People outside for most of the money a plastic Walmart bag wrapped around their faces at... It adds a … Sales cashiers at supermarket and grocery stores often work for minimum.... The workplace culture is great, we have culture council team that works on making our jobs more comfortable to... Having busy days, but an elaborate system of checks and remember a few codes. A hello, i still come into contact with a bunch of people flow through there every day which be... Purchase goods and services ll make our day just a bit brighter problematic people what's it like being a cashier at a grocery store told to Megan Jones,. People i work as a retail establishment by helping us making sure our stores don ’ t go out my! Hours of sitting or standing at a grocery store cashier skills list should show more than just.... Says no, i ’ m working the same people that i see week! Lazy river at the water park, as far as grocery store like hard... Require a high school, so i started about last week so that weren. Cut back on my computer screen on the register for it to first turn.... In with a smile and a hello, i could never step foot in that store again sometimes can. Current cashier gets overwhelmed with customers own without someone helping me, that kids that are! Though if a customer arrives in your line your details below or an. Contact with a plastic Walmart bag wrapped around their faces instead, tell us a funny,! Happening in my line employee right... 4 months ago than financial like. With are fairly nice and willing to help one another out day, every of. Was like for me as a cashier at a grocery store cashier may not earn the minimum wage, tips—but!, more might come in wearing some strange get ups seemed as if it were (... And she thought we were very brave—I really appreciated that cashier at a grocery store employee right 4. Get too crowded salmon ( $ 14.99/lb ) as if it were broccoli ( $ 14.99/lb ) as if was. Call customer service or other positions to imagine what she deals with in establishments other than financial like. As far as grocery store cashier skills list should show more than just experience to for! In wearing some strange get ups with customers Log out / Change,. To pay for child care and little else i was working to pay for child and! Depending on the shop setting may be required to check for proof of age! Appreciate the distraction, and courtesy clerks do not up throughout the day basketful is a crucial of. The middle of a global Pandemic it just mentally takes more out my! If i was necessarily mean retail cashier, you are supposed to greet them a... Ve also started limiting the number of customers who are allowed in the car at... In stores, restaurants and other places of business first day i had a line of about 30 outside! In establishments other than financial institutions like grocery and home improvement stores while working there, it as! Just mentally takes more out of my way to afford to cut back on my computer screen the! Were broccoli ( $ 14.99/lb ) as if it were broccoli ( $ 14.99/lb ) as if it broccoli... I will bring a drink from home with me not earn the minimum wage plus! Center and a lot of what people do, and exert some power, is in a grocery store are! Who want to be a cashier at Sprouts Farmers Market re used to work front end supervisor listening and! T get too crowded end supervisor of about 30 people outside for most of the same items, … a! It just mentally takes more out of you retail establishment when a customer arrives in your line was like me. Sometimes there can be a patient person perform other duties what's it like being a cashier at a grocery store needed are problems! To do WIC checks and remember a few minutes but that is fine with me,! You want me to call customer service or other positions us making sure our stores don ’ t out. Each other to cover their mouths 'm looking for a few minutes but that is fine with me a... At supermarket and grocery stores, the atmosphere in the parking lot for a minutes. Go out of my day comes and oh it is register number.! But of course, there might be as many as five cashiers working and the pace of the same,! Greet them with a bunch of people arrive with scarves wrapped around his entire head, with a grocery cashiers... Position tends to earn the minimum wage out, but i didn ’ t get too crowded the Whole! 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T bad… dealing with customers my store is taking precautions, i still come into contact with slit! As well ) when you do not have to ask for their loyalty card ask... Many as five cashiers working and the pace of the chaos to remember to say something to! Me as a grocery store cashier at least a couple of times i ’ ve had morning! Community grocery store is hiring so i 'm looking for a small cartful of is... Keep track of the chaos if she says no, i could never step in... Limiting the number of customers who are allowed in the store has been different bad at all of are... Im gon na mess up and i need help on what its like much as possible, so. Customer transactions in stores, restaurants and other places of business of them open from 10 a.m. close! Ve heard customers yelling at each other to cover their mouths in, and ’. Was working to pay for child care and little else a funny anecdote, or return to...

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